Privacy Policy

Last modified: June 23rd, 2013

Our Privacy Policy

Transparency is a core value. We feel it is our responsibility to ensure that we maximize transparency around the flow of information related to our tools and services. We'll never sell your personal information or share it without your permission (other than rare circumstances like valid legal requests).

  • In order to use our services, we need you to provide us with information such as your company's name, your name and email address.
  • will not sell this information, rent it or exchange it with any third party.
  • However, if requested by law, holds its right to share your information with the authorities.
  • will use the email provided in order to send a welcome email, billing and invoice information and news and updates.
  • may use "cookies", a small amount of usually anonymous information, to store some relevant session information. may store and access such "cookies" on your computer.
  • may update this Privacy Policy from time to time. You should look at the privacy regularly.
  • will transfer information, and will notify you about it, in any case it will be acquired or merged with another company.
  • Please be informed that uses third party vendors and hosting partners to provide the necessary hardware, software, emailing, networking, storage, and related technology required to run our services.

Information We Collect

We collect information to provide better services to all of our users - from figuring out which pages you use mostly, to what functions work best for you.

We collect information in two ways:

  • Information you give us. For example, becoming a client or signing up to our newsletter. When you do, we'll ask for personal information, like your name, email address, telephone number or billing information.
  • Information we get from your use of our services. We may collect information about the services that you use and how you use them. This information includes:
    • Device information
      We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
    • Log information
      When you use our website or services or view content provided by, we may automatically collect and store certain information in server logs. This may include:
      • Details of how you used our website and/or services.
      • Internet protocol address. Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.
      • Device event information such as crashes, system activity, hardware settings, browser type, browser language.
      • Cookies that may uniquely identify your browser.
    • Local storage
      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
    • Cookies and anonymous identifiers

      We use various technologies to collect and store information when you visit a and or use any of our services, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer.

      A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

      An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.

How we use information we collect

We use the information we collect from all of our services and website to provide, maintain, protect and improve them, to develop new ones, and to protect and our clients/users. We also use this information to offer you tailored content.

When you contact, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that some of our services may not function properly if your cookies are disabled.

Information you share

Some of our services may let you share information with others. Remember that when you share information publicly, it is your responsibility to how that information is used and shouldn't be use in any way that is goes against this agreement, be offensive or illegal.

Accessing and updating your personal information

Whenever you use our website and services, you may contact us to provide us with contact information. If the information that we currently have is out-dated then you may contact us with the update - we may have to keep information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Where we can provide information access and correction, we may do so for free, except where it would require a disproportionate effort. We aim to maintain our website and services in a manner that protects information from accidental or malicious destruction. Because of this, after you terminate your account from our services, we may not immediately remove residual copies from our active servers and may not remove information from our backup systems. However, do be aware that if you do terminate your account, it doesn't mean that we can retrieve the information for you.

Information we share

We do not share personal information with companies, organizations and individuals outside of unless one of the following circumstances apply:

  • With your consent
    We will share personal information with companies, organizations or individuals outside of when we have your consent to do so.
  • With domain administrators
    If your Account is managed for you by an administrator (Your administrator is the person in your organization who manages your account) then your administrator who provide user support to your organization will have access to your Account information (including your email and other data). Your administrator may be able to:
    • Suspend or terminate your account access.
    • Access or retain information stored as part of your account.
    • Receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
  • For external processing
    We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons
    We will share personal information with companies, organizations or individuals outside of if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • Meet any applicable law, regulation, legal process or enforceable governmental request.
    • Enforce applicable Terms and Conditions, including investigation of potential violations.
    • Detect, prevent, or otherwise address fraud, security or technical issues.
    • Protect against harm to the rights, property or safety of, our clients/users or the public as required or permitted by law.

    We may share aggregated, non-personally identifiable publicly and with our partners - like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our website and/or services.

    If is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.


Our Privacy Policy applies to this website and all of the services offered by TRFmedia and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to websites and services offered by other companies or individuals, including products or websites that may be displayed to you in other websites linked from our website or services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Changes to Privacy Policy

Review this privacy policy periodically as it may be updated from time to time. Any changes to the Privacy Policy will be effective and binding to you immediately following the posting of such changes to We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). Please also see our website's "Terms and Conditions" governing your use of products and services.